Customer Service
Why Choose STILL?
Great Prices - At STILL Furniture & Gifts in Belfast UK not only do we strive to bring you the best prices for the beautiful products we stock, but we have a huge product range in stock meaning that you will get your order delivered rapidly (save for late incoming deliveries to us etc.).
Rapid Delivery - Most orders are shipped the same day if ordered before 12noon and will arrive with you within a few days. If for any reason your order will take longer than 48hours to process we will inform you!
Great Service - All of our staff at STILL know their products and are passionate about quality and service to our customers. You can call the office or the shop and speak to somebody with expert knowledge in your chosen area of enquiry. If you need any information about a product which we don’t know the answer to, we will try our best to find out for you and get back to you as soon as possible.
Wedding Lists - For a more modern Wedding List Online. You can compile a wedding list either in store or by email - we just need the reference code and title for each item you require. We will send you by post and email a copy('s) of your STILL Furniture & Gifts Wedding List. Your guests can buy anything from the STILL Furniture & Gifts Wedding List by purchasing in the usual way online or in store if they prefer. They can first email or call us for an up to the minute list to be emailed to them so as not to duplicate a purchase by another guest. At checkout, there is an area for your guest to type in the bride and grooms names (or they can just type one name in) then this item can be marked 'purchased' on your wedding list. The guest can either take delivery themselves to give the gift to you, or else can leave with us and we will deliver to you after your wedding or a time of your choosing.
Great Range - No other shop can boast the hundreds of products that STILL Furniture & Gifts keeps in stock at all times. It is our belief that to provide the very best service we need the very best products in stock all the time. We will not push you towards any 1 product because that is all we have. All our staff are free to offer the very best advice as they are not set to targets on 1 brand of products like other retailers - this allows you the customer to get the best advice and get the best product for you all the time.
Friendly Staff - Not only do we have some of the most professional staff at STILL but we also pride ourselves on them being the friendliest and most approachable in the business. Regardless of whether you know nothing about the gift you are thinking of purchasing or if you are a starting from scratch with a new colour palette for a room you will always recieve great service with a smile.